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Account Manager (iGaming Platform)
Nexus Solutions
Dubai, UAEAED 8,000-18,000/moYesterday
UAEIT & TechnologyFull Time
Skills Required
ExcelErpCommunication
Job Description
Job DescriptionWe are a fast-growing international B2B iGaming platform provider operating across multiplemarkets. We are seeking a proactive and experienced Account Manager iGaming toserve as the primary point of contact for our operator clients.In this role you will be responsible for managing the day-to-day relationships with platformoperators ensuring the delivery of excellent service aligning our platform capabilities withoperator goals and supporting client growth. Prior iGaming experience is essential and theability to manage multiple accounts simultaneously is critical for success.Key ResponsibilitiesClient Relationship ManagementServe as the single point of contact for assigned platform operators.Build and maintain strong long-term relationships with clients developing a deepunderstanding of their business goals challenges and priorities.Confidently represent the company s interests including the ability to say no whenappropriate while maintaining a constructive and solution-oriented dialogue.Ensure operator satisfaction and proactively identify areas for value creation or riskmitigation.Account Operations & Project OversightMaintain a broad understanding of all areas of the platform including gamespayments promotions reporting tools and compliance requirements.Manage the operator s project scope tracking commercial agreements and technicaldependencies.Clearly document operator needs and requirements ensuring these are relayedaccurately to internal stakeholders and appropriately actioned.Internal Collaboration & CommunicationProvide structured feedback to internal teams regarding operator issues featureenhancement requests and bugs.Collaborate with Product Support and Technical teams to deliver timely solutionsand product improvements.Highlight areas where internal tools training or knowledge can be improved to bettersupport operators.Account CoordinationHandle multiple operator accounts simultaneously while managing timelinesexpectations and deliverables.Ensure all client communications and commitments are logged monitored andfollowed through to completion.Translate complex or technical issues into clear actionable items for both technicaland non-technical stakeholders.RequirementsExperienceMinimum 3 years of account management experience in the iGaming industry(B2B or B2C).Strong background in client-facing roles within fast-paced dynamic environments.Proven experience managing commercial relationships contracts and technicalprojects.Familiarity with iGaming platforms integrations payment providers and player-facingtools.Skills & AttributesExcellent verbal and written communication skills.High attention to detail and strong organizational capabilities.Ability to prioritize manage competing demands and work independently.Strong interpersonal skills with a customer-first mindset.Tech-savvy and quick to grasp platform functionality and operator requirements.BenefitsWhy Join UsWork with a dynamic international team that s shaping the future of iGamingtechnology.Develop deep client relationships and contribute to operator success in multiplemarkets.Be part of a growing organization that values initiative transparency andcollaboration.Enjoy a supportive fast-paced work environment with room for growth andownership.What We OfferPremium Medical Insurance.Performance-Based Annual Bonus.Annual Flight Allowance.Corporate Benefits and Team Events.Full Visa Sponsorship and Relocation Support (if required).Qualifications & Experience 1 2 years of experience in a client-facing, project coordination, or commercial support role. Excellent written and verbal communication skills. Strong organizational skills and ability to multitask effectively. Comfort with data, reporting tools, and basic analysis. A proactive mindset and willingness to learn from senior team members. Background in iGaming is a plus.. Technical & Soft Skills Strategic thinker with hands-on problem-solving mindset. Excellent communication and client-facing presentation abilities. High attention to detail; capable of juggling multiple initiatives simultaneously. Skilled at spotting revenue opportunities and structuring scalable solutions. Confident decision-maker under pressure; adept at contract analysis and vendor management.#J-18808-Ljbffr
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