Account Executive, Enterprise

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud the AI-powered Experience Orchestration platform organizations can accelerate growth by delivering empathetic personalized experiences at scale to drive customer loyalty workforce engagement efficiency and operational improvements.We employ more than 6000 people across the globe who embrace empathy and cultivate collaboration to succeed. And while we offer great benefits and perks like larger tech companies our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.At Genesys our Account Executives are the catalyst behind the growth and success of the company and carry responsibility for all sales opportunities across the SMB and commercial business segments. As an Account Executive you will learn how to become a consultative sales professional how to take ownership for dedicated accounts positioning the full Genesys solution portfolio developing and managing a sales pipeline securing net-new business and driving revenue growth from within the existing customer base.The Account Executives main goal is to achieve an annual sales target together with their AE colleagues by converting as many opportunities into won business as possible. Once an opportunity has been closed the Account Teams role is to engage with the appropriate internal resources to help manage the initial phases of post-sales support and ensure the implementation is set up accordingly.Genesys UAE is certified Great Place To Work.What we look for and expect from the right individual is:Bringing in developing and creating connections with influencers executives and decision-makers.Being part of numerous complex and consultative sales engagementsSelling complex software solutions to clientsJointly developing account and opportunity plans in a motivated team as an Account ManagerIdentifying customer/project demands and mapping to the Genesys portfolioBeing a team player and a leader of virtual teams able to orchestrate and win complex sales cyclesTaking revenue responsibility and carrying of a sales quotaRequired qualifications:Bachelor's degree in computer sciences business Business Administration Marketing or similar education4-5 years professional sales experienceExperience selling in North Africa and French-speaking countriesFluent in English, French and ArabicEnthusiasm for customer service and customer experience managementMaximum demands on the quality of your work as well as a high degree of sales and customer orientationCommitted proactive team-oriented and stress-testedSelf-assured appearance and pronounced presentation skillsVery good rhetorical skills and communication strengthStrong success orientationWillingness to travel frequently (approx. 65%)If a Genesys employee referred you please use the link they sent you to apply.About Genesys:Genesys empowers more than 8000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core Genesys Cloud is the AI-Powered Experience Orchestration platform that connects people systems data and AI across the enterprise. As a result organizations can drive customer loyalty growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more visit.Reasonable Accommodations:If you require a reasonable accommodation to complete any part of the application process or are limited in your ability to access or use this online application and need an alternative method for applying you or someone you know may contact us at .You can expect a response within 24-48 hours. To help us provide the best support click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions please include them in your email.This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodations such as application follow-ups or resume submissions may not receive a response.EEO StatementGenesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race color age religion sex sexual orientation gender identity or expression marital status domestic partner status national origin genetics disability military and veteran status and other protected characteristics.Please note that recruiters will never ask for sensitive personal or financial information during the application phase.#J-18808-Ljbffr